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Informational

Welcome, Optum New Mexico patients

You’re in the right place to pay your bill, access your patient portal and contact customer service.

Health care

We provide affordable and personalized care

How can we help?

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Financial

Accounts to help you save and pay for health care expenses

How can we help?

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  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Open enrollment

Plan ahead for 2025

Open enrollment is here. Explore your financial health benefit account options to maximize your benefits. Visit the Resource Center to learn more.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play

The Optum New Mexico mobile clinic

We travel to you with important screenings, tests, shots and other care services.

Care that comes to your area

Optum Care Network–New Mexico is proud to present Optum mobile clinic — the first of its kind for Optum members in the New Mexico market. It offers an easy, convenient way to get care and general health screenings.

How it works

Optum mobile clinic is a recreational vehicle (RV) that goes to different areas. After it parks, simply board the mobile unit for your visit. Unlike a regular doctor visit, it offers many important screenings that most primary care clinics don’t do on site.

Clinic staff includes nurse practitioners and medical assistants. You’ll have a separate, private space to complete your screenings.

Get your annual health screenings

Health screenings help support your doctor’s care plan. We share all results with your doctor. That way, you can talk about them if needed. At your visit, we’ll go over your medical history.

Questions? Ready to schedule? Call 1-505-232-1005, TTY 711.

Related content

Types of care

Optum primary care in New Mexico

Get the right care for you and your family.

Health and wellness

Optum Care Community Centers

Get active, make new friends and stay healthy.

Patient information

FAQ

Get answers to common questions about Optum Care.